Official Swatch Store
Customer Service
To reach our customer service team online for general inquiries or comments, please click the "more info" button below to fill out the service contact form. Your inquiry is important to us; we typically respond within 24 business hours. Thank You. Contact us by phone at 1-866-379-2824 (from 8 AM to 7 PM EST Monday through Friday).
Frequently Asked Questions
Quick answers to the most frequently asked questions about Swatch watches and jewelry. Topics include, but are not limited to, Swatch policies, privacy, shipping,warranty policy and much more. Click the "more info" button for our full list of FAQs.
It is our intention to make online shopping even quicker, easier, secure and more convenient. Just read our policies, sit back, relax and let us do the work! If you have questions or concerns, please don't hesitate to call us at 1-866-379-2824 (from 8 AM to 7 PM EST, Monday through Friday).
Terms of Use
Your access to and use of this Site is subject to the following terms and conditions and all applicable laws. Please read carefully and do not hesitate to contact us online if you need further assistance.